Job Duties:
Establish and maintain professional business-friendly interaction with IT/IM department leadership team and other departments, management boards, committees, permanent and temporarily management bodies of Company, external stakeholders from shareholders, Kazakhstan government bodies and local authorities in Astana and Atyrau to
ensure relevant to IT/IM efficient business running and tasks management;
Contribute to team effort by accomplishing related results as needed;
Daily interaction with all IT/IM units and monitor IT/IM GM’s delegated tasks to ensure progress to deadlines and prioritizing urgent requests;
Provide comprehensive analysis of key documents and highlight main elements to facilitate and assist the IT/IM
GM’s decision-making process;
Prepare reports by collecting and analyzing information. Draft presentation materials for IT/IM GM and coordinate contribution of all relevant IT/IM units ensuring that no duplication exists.
Conserve IT/IM GM’s time by reading, researching, and routing correspondence; drafting letters and documents;
collecting and analyzing information; initiating necessarily all communications;
Provide historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and as best practice participating in professional societies.
Provide protocol services while scheduling business travels of IT/IM GM, preparing a package of documents related to a business travel, organizing events such as ceremonies and lunches/dinners with IT/IM GM‘s participation, when
necessary, accompanying the IT/IM GM’s to such events;
Conduct a role of Internal Communications in IT/IM by means of staff engagement and motivation, including organization of all IT/IM teambuilding events and publication of all events on IT/IM intranet portal section;
Performing all requests for IT/IM GM, ensure all information is strictly confidential. Deliver messages on behalf of IT/IM GM exercising sensitivity, diplomacy or pressure as required.
Daily monitoring of IT/IM GM schedule, daily analysis of incoming correspondence for urgency, drafting outgoing responses, highlighting priorities. Make personal recommendations to IT/IM GM wherever feasible to resolve emerging issues and report all relevant information to IT/IM GM based on personal judgement of its importance;
Prepare and send the recognition/greeting/congratulatory cards on different occasions like Townhalls, teambuilding’s, birthdays of SLT and IT membership team, anniversaries, big public events, national holidays (Nauryz, Independence Day, New Year etc); Complete delegated IT/IM GM’s projects by assigning work to relevant staff; following up on results.

Qualification Requirements:
Level I:
Information Management / Information Technology or Diplomatic or international relations degree;
At least 5 years of multidisciplinary experience in the relevant areas.

Required Competencies:
The job holder must have proven:
Excellent communication, interpersonal and networking skills
Ability to prioritize tasks and maintain an updated schedule
Excellent organizational and time management skills
Ability to work constructively within a multicultural environment
Ability to mobilize to any location whenever it is required by business
Fluency in English and Russian are crucial, fluent Kazakh is a plus.

Conditions: Atyrau 5/2

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