Requirements:
- Good level of general education of at least secondary grades, with an ability to communicate in English,
- At least 1 (one) year experience in an office or similar environment dealing with people, effective verbal and
listening communications skills - Skills as a team player with open & direct communication skills, both verbal and written.
- Strong customer service focus with an awareness of your impact on the customer experience
- Strong communication skills in person and on the telephone – with customers, managers & team
- Strong ability with Microsoft Office – WORD & EXEL particularly
- Able to work in a team, but also on own initiative.
- Flexible, committed and punctual
- Able to stay calm and friendly under pressure in a busy environment.
- Ability to present an efficient and amicable corporate image when dealing with visitors
- Ability to take a responsible attitude towards own work environment
- Familiarity with general office admin and security procedures, and with company telephone and radio systems
- Ability to use company administrative IT systems, and telecom equipment above average competence in the English Language, both oral and written.
Responsibilities:
As a main point of communication for the organisation through the use of telephone, fax and mail, this position is responsible for the following:
- Dealing with all telephone calls which come through reception, in a timely and pleasant manner, relaying
telephone messages, in order of priority, to the appropriate members of staff by telephone or mobile phone. - Acknowledging visitors immediately they enter the reception area, receive them in a courteous manner and ensure all visitors are registered and issued with a security pass. Advise individuals that their visitors have arrived to allow employees to collect the visitors at their convenience, or show them to the relevant floor to be collected.
- Pick up mail & pass it to Mail Room
- Register in the provided software all visitors and temporary badge
- Site keys management (where applicable)
- Put updates into phonebook
- Prepare Daily badges report in proper manner
- Carrying out collation, composition and distribution of the Company (Atyrau/Bautino) weekly “Whereabouts” and monthly Telephone lists
- Providing assistance as required with general administration duties, and as required with typing, photocopying, co-ordination of travel arrangements.
Conditions:
- Atyrau, 5/2.
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