Responsibilities:

• Manage the pass issuance process in accordance with established procedures and work instructions;
• Control the processing, registration, activation, and deactivation of passes (both digital and physical), including record-keeping and reporting;
• Coordinate with internal departments (HR, Transport, HSE, etc.) to ensure data accuracy and proper access levels;
• Verify and process pass-related data, including identification, access categories, zones, and exceptions;
• Analyze data, contribute to process improvements, and support management in optimizing procedures;
• Coordinate and control equipment and materials for pass production, ensure service standards, and promptly report incidents.

Qualifications requiriments: 

• Higher education degree;
• 1–2 years of experience in pass administration, administrative roles, or business process management;
• Knowledge of or experience with registration and/or document management systems (preferred);
• Strong verbal and written communication skills, including proficiency in English;
• Proficiency in Russian and/or Kazakh languages;
• Problem-solving and analytical skills;
• Ability to plan, organize work, and manage time effectively;
• Ability to work independently, adapt to changes, and demonstrate initiative;
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and Internet/Intranet use;
• Quality-oriented mindset, decision-making ability, and strong interpersonal skills.

Conditions: 

Eskene West, 14/14 (shift)

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